SQL Server Management. Handled.
24/7/365.

Pricing depends on the plan you choose and the number of servers in your environment. We offer four tiers — Monitor, Essentials, Professional, and Enterprise — so you only pay for the level of coverage you need. Contact us for a custom quote based on your environment.

Monitor gives you full visibility with alerts you handle yourself. Essentials adds DBA-managed alerts, a 15-minute high-priority SLA, and 1 medium task per quarter for when you need expert hands. Professional is ongoing expert care — unlimited small tasks, monthly medium tasks, advanced monitoring, and expert insights, ideal for teams without a full-time DBA. Enterprise is white-glove service with custom change management, anomaly detection, and the most high-priority hours for mission-critical environments.

Every plan gives you access to senior DBAs with 15+ years of experience. The level of hands-on support scales with your plan — from monitoring-only on Monitor, to full service request coverage on Professional and Enterprise. Small tasks under one hour are included at no extra charge on applicable plans.

We specialize exclusively in Microsoft SQL Server. This singular focus gives us deeper expertise than generalist providers who spread across dozens of platforms.

Our average response time over the last 12 months is 7.3 minutes. For high-priority issues, every plan includes a 15-minute SLA. Emergency escalation is available for all clients.

You get a team of senior-level DBAs available 24/7/365 with proactive monitoring and automated maintenance — all at a fraction of the cost of a single full-time DBA hire. No PTO gaps, no knowledge silos, and no recruiting headaches.

Yes. If a critical issue arises, our team is immediately alerted and responds swiftly. Our Guaranteed SLAs ensure quick action and minimal downtime, any time of day or night.

Absolutely. With Red9 Managed Services, clients typically cut SQL costs by 25–75% through smart resource allocation, storage tuning, and license optimization — often enough to cover the cost of our services for an entire year.

Yes — we frequently work in co-managed environments, providing 24/7 coverage, monitoring, performance tuning, and complex migration support so your internal DBA can focus on strategic priorities.

Yes. Our plans are designed to scale with your business. Start with Monitor or Essentials, and move up to Professional or Enterprise as your environment and needs expand. We make transitions seamless.

Azure SQL Managed Instance is Microsoft's PaaS platform: Microsoft manages the infrastructure (OS, built-in backups, hardware). It doesn't tune your queries, resolve blocking, or watch your workload. That's still DBA work. Red9 manages the database layer itself, including on Managed Instance. Microsoft runs the platform, we make it fast.

Not exactly. DBaaS providers (Database-as-a-Service, like Amazon RDS or Azure SQL Database) rent you the platform and automate backups and patching, but they do not tune your queries, fix your indexes, or pick up the phone at 2 AM. Red9 is managed DBA services for the database itself. If you already run on a DBaaS platform, we manage what the DBaaS provider will not: performance, cost, and the workload.