Whether you have a DBA team that needs backup or no DBA at all, Red9 fills the gap. Senior SQL Server engineers monitoring your environment 24/7, handling requests, and keeping things running.
Our clients fall into two camps. Red9 works for both.
Your team handles a lot, but 24/7 coverage is hard with a small staff. After-hours alerts burn people out. SQL Server-specific tuning competes with other priorities. Red9 takes the overnight shift, handles the monitoring noise, and gives your DBAs expert backup when they need a second opinion or extra hands.
SQL Server is running, but nobody on your team specializes in it. The sysadmin handles it when something breaks, but proactive tuning and monitoring aren't happening. Red9 acts as your dedicated SQL Server team for a fraction of a full-time hire.
This isn't a dashboard you log into. It's a real person (with a team behind them) handling your SQL Server work alongside your existing staff.
Our tools watch CPU, memory, disk, jobs, backups, availability groups, and error logs around the clock. Common issues get auto-fixed before they page anyone.
When something needs a human, your DBA gets it. Not a NOC tech reading a runbook. A senior engineer who already knows your environment.
Slow queries, bad execution plans, missing indexes, blocking chains. Your DBA finds them and fixes them on an ongoing basis, not just when you complain.
Login auditing, permission reviews, encryption settings, vulnerability patching. Your DBA keeps your SQL Server locked down to match your compliance needs.
Need a new database created? User permissions changed? A backup restored to a test environment? Submit a request and your DBA handles it, usually the same day.
You get a written report every month covering what happened, what was fixed, how your servers are performing, and what to keep an eye on. No surprises.
All plans are annual agreements. Pricing is for your first server. Every plan includes senior DBAs only, proprietary monitoring, and self-healing automation.
Monitor
$395/mo
first server
Essentials
$1,495/mo
first server
Professional
$3,495/mo
first server
Additional hours: $349/hr. Holiday support: $499/hr. Add-ons available: Expedited 1-hr SLA, AlwaysOn, SSRS, replication monitoring.
Most clients are fully onboarded in under a week.
30-minute conversation about your environment, your team, and what you need covered.
We run our 110-point SQL Server assessment on your servers. Free. You keep the report either way.
We recommend a plan based on what we found. You pick the one that fits.
We deploy monitoring, set up secure access, and coordinate with your team. Usually takes 2–3 days.
"Red9 are the experts in large scale MS SQL Database environments which exceed 5,000+ concurrent connections. If you would like to sleep better at night and know your database will be running well in the morning, then I would recommend finding a DBA company with the kind of skill set Red9 has proven time and time again."
"We highly recommend Red9 and view them as an extension of our IT Team. Red9's ability to quickly identify and resolve performance issues has been a game-changer for us. Their expertise in optimizing SQL queries has resulted in significantly improved execution times and reduced resource consumption."
"We do not have an inhouse database administrator, Red9 is now our database admin! Red9 is very knowledgeable about SQL and was able to put a project together for us in a very short amount of time. When we need any assistance, they are always willing and able to resolve our issues within a reasonable time. I am not sure you will find anyone else that can perform as well as Red9."
It means a senior database administrator works on your SQL Servers remotely, over a secure VPN or RDP connection. They monitor your environment, fix problems, handle requests, and tune performance. You communicate through your existing channels (email, Teams, Slack, phone) and they respond based on your plan's SLA.
We work alongside your team, not instead of them. Most of our clients with internal DBAs use us for 24/7 monitoring coverage, after-hours alert response, and specialized SQL Server tuning. Your DBAs keep full access and control. We handle the overnight shift and the overflow work so your team can focus on higher-priority projects without burning out on on-call rotations.
They're the same thing. "Remote DBA" is how most people search for this type of service, and managed services is what we call our plans. When you sign up for a Monitor, Essentials, or Professional plan, you're getting a remote DBA. The work is identical.
We connect through a secure VPN tunnel or your existing remote access solution. We use two-factor authentication, and all access is logged and auditable. We work within your existing security policies and can accommodate specific compliance requirements (HIPAA, SOC 2, PCI, etc.).
Yes. Your team keeps full access to everything. We use a dedicated service account and coordinate with your staff on changes. We're an extension of your team, not a replacement. If your DBA wants to review what we did, every action is documented.
Yes. We support SQL Server on Azure VMs, Azure SQL Managed Instance, AWS EC2, and AWS RDS. We also support hybrid environments where some servers are on-prem and others are in the cloud.
All plans are annual agreements. This lets us invest in learning your environment and building proper monitoring and automation for your setup. The onboarding work takes time to get right, and our clients get the most value over months, not weeks.
Monitoring runs 24/7/365 on every plan. On Essentials and Professional, your DBA responds to high-priority alerts within 15 minutes at any hour, including weekends and holidays. On Monitor, the system auto-fixes common issues and alerts you. After-hours DBA response is available as an add-on for the Monitor plan.
Book a free call, get a 110-point assessment on your servers, and see which plan fits. No pressure, no obligation.
Book Your Free Call ➜or call 1-877-891-1870