Whether you have a DBA team that needs backup or no DBA at all, Red9 fills the gap. Senior SQL Server engineers monitoring your environment 24/7, handling requests, and keeping things running.
Our clients fall into two camps. Red9 works for both.
Your team handles a lot, but 24/7 coverage is hard with a small staff. After-hours alerts burn people out. SQL Server-specific tuning competes with other priorities. Red9 takes the overnight shift, handles the monitoring noise, and gives your DBAs expert backup when they need a second opinion or extra hands.
SQL Server is running, but nobody on your team specializes in it. The sysadmin handles it when something breaks, but proactive tuning and monitoring aren't happening. Red9 works as your fractional DBA, giving you a dedicated senior SQL Server team for less than one full-time hire.
This isn't a dashboard you log into. It's a real person (with a team behind them) handling your SQL Server work alongside your existing staff.
Our tools watch CPU, memory, disk, jobs, backups, availability groups, and error logs around the clock. Common issues get auto-fixed before they page anyone.
When something needs a human, your DBA gets it. Not a NOC tech reading a runbook. A senior engineer who already knows your environment. Production down right now? See emergency SQL Server help.
Slow queries, bad execution plans, missing indexes, blocking chains. Your DBA finds them and fixes them on an ongoing basis, not just when you complain. Ongoing SQL Server performance tuning is available with managed services.
Login auditing, permission reviews, encryption settings, vulnerability patching. Your DBA keeps your SQL Server locked down to match your compliance needs.
Need a new database created? User permissions changed? A backup restored to a test environment? Submit a request and your DBA handles it, usually within one to two business days.
You get a written report every month covering what happened, what was fixed, how your servers are performing, and what to keep an eye on. No surprises.
Choose by how much help you need and how soon you need it. Every option uses senior DBAs only.
Consulting
Hours when you need them. Best for a defined SQL Server project.
$4,995/ 20 hrs
Block hours never expire.
Managed Services
A DBA team on call every day. Best if you have no DBA or need backup.
$395/mo and up
Monitor starts at $395/mo and Essentials at $1,495/mo. Professional and Enterprise: talk to sales.
Emergency Support
When production is down. Get a senior DBA on it.
$2,500
per incident, up to 5 hours
Not sure which fits? Book a free call and we will point you to the right one.
Most clients are fully onboarded in under a week.
30-minute conversation about your environment, your team, and what you need covered.
We run our 145-point SQL Server assessment on your servers. Free. You keep the report either way.
We suggest consulting, managed services, or emergency support based on what we found. You pick the one that fits.
We deploy monitoring, set up secure access, and coordinate with your team. Usually takes 2–3 days.
"Red9 are the experts in large scale MS SQL Database environments which exceed 5,000+ concurrent connections. If you would like to sleep better at night and know your database will be running well in the morning, then I would recommend finding a DBA company with the kind of skill set Red9 has proven time and time again."
"We highly recommend Red9 and view them as an extension of our IT Team. Red9's ability to quickly identify and resolve performance issues has been a game-changer for us. Their expertise in optimizing SQL queries has resulted in significantly improved execution times and reduced resource consumption."
"We do not have an inhouse database administrator, Red9 is now our database admin! Red9 is very knowledgeable about SQL and was able to put a project together for us in a very short amount of time. When we need any assistance, they are always willing and able to resolve our issues within a reasonable time. I am not sure you will find anyone else that can perform as well as Red9."
Round-the-clock coverage of a mission-critical database is more than one person can carry: nights, weekends, holidays, and the week your only DBA is on vacation or hands in notice. A full-time senior SQL Server DBA runs $150K+ before benefits, tooling, and training, and still leaves you single-threaded.
Remote database administration typically costs less than one full-time seat. The bigger saving comes when a senior DBA right-sizes your servers, licensing and storage. Clients typically cut total SQL Server costs 50 to 75% that way, on-prem or in the cloud. One client's SQL Server spend dropped from $256K to $46K after tuning and right-sizing. You get named senior engineers who know your environment, not a rotating ticket queue. That is the case for remote DBA support: senior coverage, predictable cost, no single point of failure.
Backups are the part nobody checks until the restore fails. Your remote DBA checks every day that backups completed and that the chain supports the restore you would actually need. Full backup, high availability and disaster recovery coverage, by plan, is on our SQL Server managed services page.
It means a senior database administrator works on your SQL Servers remotely, over a secure VPN or RDP connection. They monitor your environment, fix problems, handle requests, and tune performance. You communicate through your existing channels (email, Teams, Slack, phone) and they respond within the timeframes we agree on up front.
We work alongside your team, not instead of them. Most of our clients with internal DBAs use us for 24/7 monitoring coverage, after-hours alert response, and specialized SQL Server tuning. Your DBAs keep full access and control. We handle the overnight shift and the overflow work so your team can focus on higher-priority projects without burning out on on-call rotations. We also cover the gaps when your DBA is on vacation, on leave, or moves on.
"Remote DBA" is how most people search for this, and it can mean three things. Managed services is a team that looks after your SQL Servers every day. Consulting is expert hours when you need them. Emergency support is a senior DBA when production is down. Not sure which fits? Book a free call and we will point you to the right one.
We connect through a secure VPN tunnel or your existing remote access solution. We use two-factor authentication, and all access is logged and auditable. Each DBA can reach only the clients assigned to them, and the work happens on your servers, with no copies of your data. We sign an NDA on every engagement, work within your existing security policies, including regulated clients' HIPAA and SOX controls, and sign BAAs on request.
Yes. Your team keeps full access to everything. We use a dedicated service account and coordinate with your staff on changes. We're an extension of your team, not a replacement. If your DBA wants to review what we did, every action is documented. We also document your environment as we learn it, and that knowledge base is yours to keep. If your team wants to build its own SQL Server skills, we mentor them over screen-share.
Yes. We support SQL Server on Azure VMs, Azure SQL Managed Instance, AWS EC2, and AWS RDS. We also support hybrid environments where some servers are on-prem and others are in the cloud.
It depends on how you work with us. Consulting hours are bought in blocks and never expire. Emergency support is per incident or on a monthly retainer. Managed services terms are set with you after a free call and the 145-point health check.
Managed services monitoring runs 24/7/365, including weekends and holidays. When an alert needs a person, a senior DBA handles it, and response times are agreed when we set up your coverage. For an outage at any hour, emergency support puts a senior DBA on it, with a 15-minute response on the retainer.
Yes. Remote DBA, virtual DBA, outsourced DBA and DBA as a service (not the same as DBaaS) all describe the same thing: a senior database administrator who manages your SQL Server without sitting in your office. Whether you call it a remote DBA or a virtual DBA, you get the same senior Red9 engineer, 24/7 coverage, and a 7.3-minute average response. Need a fractional or part-time DBA instead? Buy senior DBA hours in blocks that never expire, or start on a smaller managed plan.
Book a free call, get a 145-point assessment on your servers, and see which option fits. No pressure, no obligation.
Book Your Free Callor call 1-877-891-1870
