1
Discovery Call
Tell us what keeps you up at night. Alert fatigue? Surprise outages? Cost overruns? We'll scope your environment and match you with the right plan.
SQL Server Managed Services
SQL Server Management. Handled.
24/7/365.
Flexible managed service plans backed by senior DBAs with 15+ years of experience. From monitoring to full-service coverage — choose the level of protection your business needs, and scale as you grow.
7.3 min
Avg Response Time
15+ yrs
Avg. DBA Experience
24/7/365
Senior DBA Access
0
Junior DBAs
Schedule Your SQL Server Health Check ➜
or call us at 1-877-891-1870
How It Works
SQL Server Managed Services in 3 Simple Steps
From first call to full coverage in days, not months. No hoops, no gatekeepers.
2
Deep Analysis
Your dedicated senior DBA runs a comprehensive SQL Health Check — surfacing hidden risks in performance, security, and configuration that your team and other tools miss.
3
Always-On Protection
We deploy 24/7 monitoring with proactive auto-healing. Your SQL Server runs smoother, faster, and safer — and you stop worrying about it.
Results That Speak
Real SQL Server Managed Services Transformations
Don't take our word for it. Here's what happened when these teams chose Red9.
Case Study
Leland Management Avoided a Six-Figure Hardware Upgrade
Leland Management faced crippling software slowdowns. Their vendor proposed a six-figure hardware upgrade, but Red9's Health Check revealed inefficient queries as the real issue. Tailored performance tuning delivered dramatic results — without buying a single server.
83x
CPU Reduction
9x
Faster Queries
$$$
6 Figures Saved
"We view Red9 as an extension of our IT department. Their team is responsive, knowledgeable, and cares about their level of service. They always ask for feedback for further improvement. They are a true partner."
"Red9 is great. Very communicative, responsive, and extremely knowledgeable. Glad we have Red9 on our team."
Why Red9
What Makes Red9 Different from Every Other Managed Services Provider
We're not a generalist IT shop that spreads across dozens of technologies. SQL Server is all we do — and that focus changes everything.
100% SQL Server Focus
Every DBA, every tool, and every process at Red9 is built exclusively for SQL Server. No divided attention, no generalist guesswork — just deep, specialized expertise.
No Junior DBAs — Ever
Every engineer assigned to your environment has 15+ years of hands-on SQL Server experience. You'll never be a training ground.
7.3-Minute Avg Response Time
Not 15 minutes. Not "next business day." Our average response time over the last 12 months is 7.3 minutes. That's faster than most internal IT teams.
Plans That Grow With You
Start with monitoring. Scale to full managed services. Our flexible tier structure means you only pay for the level of coverage you need today — and can expand as your business grows.
Managed Service Plans
Choose the Level of SQL Server Protection You Need
Every plan includes senior DBAs only. 15-minute high-priority SLA across all tiers. Scale up or down as your needs change.
Monitor
Proprietary monitoring that filters the noise, auto-fixes common issues, and sends your team only the alerts that matter.
✓Intelligent 24/7 monitoring & alerting
✓Actionable alerts only — noise filtered out
✓Self-healing automation
✓Disk space, backup & availability checks
✓Failed job & error spike detection
✗Red9 handles alerts for you
✗Service request support
✗Proactive optimization
Essentials
For teams that need expert backup when critical issues hit.
✓Everything in Monitor, plus:
✓Red9 handles alerts for you
✓15-min high-priority SLA
✓2 high-priority hrs / quarter
✓Service requests (2-day SLA)
✓1 medium task / quarter
✓Monthly health reports (summary)
✓Performance & login alerts
Professional
For teams that want ongoing expert care without hiring a full-time DBA.
✓Everything in Essentials, plus:
✓4 high-priority hrs / quarter
✓Unlimited small tasks included
✓1 medium task / month
✓Monthly reports with expert insights
✓Automatic index tuning
✓Deadlock & blocking detection
✓SQL account & log error monitoring
Enterprise
For mission-critical environments that demand full coverage and control.
✓Everything in Professional, plus:
✓8 high-priority hrs / quarter
✓2 medium tasks / month
✓Custom change management
✓Query regression alerts
✓Anomaly detection for queries
✓HA & replication monitoring
✓Custom monitoring add-ons
What's Included Across All Plans
Senior DBA Support
Direct access to DBAs with 15+ years of experience. Every small request is included — no surprise bills.
Advanced Monitoring & Auto-Healing
Our proprietary system detects issues and applies proactive fixes before they impact your business.
Free SQL Health Check
Included in every plan. Uncovers risks, enhances reliability, and provides a clear improvement roadmap.
Performance Optimization
Ongoing query tuning, deadlock monitoring, and automated maintenance to keep you fast.
Monthly Reports & Capacity Planning
Detailed insights on database health, performance trends, and resource utilization.
Bank-Level Security
Encrypted connections, strict access controls, and cyber insurance backed by rigorous security practices.
All plans include senior DBAs with 15+ years of experience. 15-minute SLA on all high-priority support requests. High-priority hours do not roll over. Additional hours billed at $349/hr. Holiday support at $499/hr.
Add-ons available: Expedited 1-hour SLA, AlwaysOn monitoring, SSRS support, replication monitoring.
Frequently Asked Questions
SQL Server Managed Services FAQs
Still have questions? Here's what clients ask us most.
How much do SQL Server managed services cost?
Pricing depends on the plan you choose and the number of servers in your environment. We offer four tiers — Monitor, Essentials, Professional, and Enterprise — so you only pay for the level of coverage you need. Contact us for a custom quote based on your environment.
What's the difference between the four plans?
Monitor gives you full visibility with alerts you handle yourself. Essentials adds DBA-managed alerts, a 15-minute high-priority SLA, and 1 medium task per quarter for when you need expert hands. Professional is ongoing expert care — unlimited small tasks, monthly medium tasks, advanced monitoring, and expert insights, ideal for teams without a full-time DBA. Enterprise is white-glove service with custom change management, anomaly detection, and the most high-priority hours for mission-critical environments.
What level of DBA support is included?
Every plan gives you access to senior DBAs with 15+ years of experience. The level of hands-on support scales with your plan — from monitoring-only on Monitor, to full service request coverage on Professional and Enterprise. Small tasks under one hour are included at no extra charge on applicable plans.
What database platforms do you support?
We specialize exclusively in Microsoft SQL Server. This singular focus gives us deeper expertise than generalist providers who spread across dozens of platforms.
How fast is Red9's response time?
Our average response time over the last 12 months is 7.3 minutes. For high-priority issues, every plan includes a 15-minute SLA. Emergency escalation is available for all clients.
How are Red9 Managed Services different from hiring a full-time DBA?
You get a team of senior-level DBAs available 24/7/365 with proactive monitoring and automated maintenance — all at a fraction of the cost of a single full-time DBA hire. No PTO gaps, no knowledge silos, and no recruiting headaches.
Do you offer 24/7 emergency support?
Yes. If a critical issue arises, our team is immediately alerted and responds swiftly. Our Guaranteed SLAs ensure quick action and minimal downtime, any time of day or night.
Can Red9 reduce my SQL Server costs?
Absolutely. With Red9 Managed Services, clients typically cut SQL costs by 25–75% through smart resource allocation, storage tuning, and license optimization — often enough to cover the cost of our services for an entire year.
Can Red9 support my team if I already have an in-house DBA?
Yes — we frequently work in co-managed environments, providing 24/7 coverage, monitoring, performance tuning, and complex migration support so your internal DBA can focus on strategic priorities.
Can I change plans as my needs grow?
Yes. Our plans are designed to scale with your business. Start with Monitor or Essentials, and move up to Professional or Enterprise as your environment and needs expand. We make transitions seamless.
Your SQL Server Deserves Senior-Level Care.
Let's Talk.
Get Your Free SQL Assessment ➜"Red9 is great. Very communicative, responsive, and extremely knowledgeable. Glad we have Red9 on our team."
— Justin Juggs, CTO, Sunshine Bouquet Company