In 30 minutes, you'll know how to get the SQL Server help you need.
Book a free 30-minute call with Mark Varnas, Red9's founder, who has 26 years of SQL Server experience. Not a discovery call with a rep: you describe what your database is doing, and he tells you what's likely causing it.
- Every DBA on staff has 15+ years on SQL Server.
- Nothing touches production without your sign-off.
- Flat, all-inclusive pricing. No hourly surprises on the invoice.
Production down right now? Call 1-877-891-1870 instead.
Not a client yet? A senior DBA is on the call within 15–30 minutes.
Office hours: Monday to Friday, 9 AM to 5 PM ET. Our emergency line, 1-877-891-1870, is answered 24/7.
Who you'll actually talk to
Mark VarnasFounder & Partner · 26 years on SQL Server
SauliusChief Operating Officer · Delivery and the DBA bench
Chloe PakChief Revenue Officer · Scope and pricing, same call
Prefer to talk? Call 1-877-891-1870
Call confirmed
You're on Mark's calendar. Nothing else needed from you.
Who joins the call
Mark VarnasFounder & Partner · 26 years on SQL Server
Chloe PakChief Revenue Officer · handles scope and pricing on the spot
What happens next
- The invite is in your inbox. If you have an error message, a slow query or a monitoring screenshot, reply to it and we'll read them beforehand. If not, that is fine.
- You describe what is happening and what it is costing you. Mark works out what is likely going on; Chloe answers anything commercial on the spot.
- The usual next step is the free 145-point health check. Free and read-only. It finds what your team missed, and only after you've read the findings does anyone talk about which plan fits.
Need a different time? Reschedule or cancel this booking.Can't wait? 1-877-891-1870
Thanks, we have your request. We'll email you shortly to confirm your call time.
Trusted by 120+ clients across the US, including
- 50-75%
- typical SQL cost reduction
- 10,000+
- databases audited
- 7.3 min
- average response time
Common questions about working with Red9
“What happens on the call? Is it a sales pitch?”
No pitch. You get 30 minutes with Mark Varnas, Red9's founder. You describe what's going on, whether that's a problem, a project, or a team with no DBA. He tells you what's likely behind it and what he'd do next. If we're not the right fit, he'll say so on the call.
“How fast can you start?”
If production is down, call 1-877-891-1870. If you're not a client yet, a short agreement and payment come first, then a senior DBA is on the call within 15–30 minutes. For everything else, we reply to messages within eight working hours. Managed clients typically see measurable improvement in 2–4 weeks.
“What will it cost?”
The first call and the health check are free. Consulting starts at $4,995 for a 20-hour block, and the hours never expire. Managed services start at $395 a month. Emergency response is $2,500 per incident. You leave the first call with a number, from the person who owns pricing.
“How do I know you won't break production?”
Nothing touches production without your written sign-off. Every change is tested in a lower environment first and has a rollback path. All work happens on your servers, inside your access rules, so no data leaves your environment. The NDA is signed before anyone logs in.
“We already have a DBA or an IT team. How do you work with them?”
We work alongside them. Your team keeps the projects it wants. We cover what's hard to staff: 24/7 monitoring, nights, weekends and vacations, and the deep troubleshooting. We explain the why behind each change, so your team can explain it too.
“We don't have an emergency. Is it still worth a call?”
Yes. People also call us about ongoing support, a migration or upgrade, or getting a senior DBA without hiring one. Any size environment is fine.
“Who will actually work on my servers?”
A senior DBA with 15+ years on SQL Server. No juniors, and no account manager between you and the person doing the work.
“… Before taking the first job, Red9 talked us through the issues we were having to ensure Red9 was right for the job.…”
David Lerner President, Lerner Solutions